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Baas Bikes Refund Policy

Baas will offer a full refund of the amount you were charged for a bike rental in the following cases:

1) You weren't able to unlock a bike

2) The bike was not rideable after you unlocked it (please inspect before you unlock)

3) If an out of bounds fee occurs when in fact the bike is locked up in bounds, we will refund the amount of money if you can send us a picture of the bike locked up within bounds

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