We hope you are safe. Your safety is our primary concern. If you are hurt or in danger, please call 911 immediately.
If the damage is general wear and tear, please report the damage in the Post-Ride Bike Review. We will take care of fixing it.
If the damage appears intentional, we will come inspect the bike. Depending on the damage, you may be liable for the repair, up to the full value of the bike as listed in the app.