What's your return policy?

If you purchase a bike from the Baas Marketplace, you have 7 days to make sure it is the right bike for you.

If you would like to return it within those 7 days, all you need to do is bring it back to the bike rack that you bought it from and lock it back up.  We will issue you a full refund.

After 7 days, we don't accept refunds, but you can always resell it through the Baas App at a price of your choosing.


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